I am so mentally fried. Case in point: Helping newbie w/a call. Ugly call. Large, ungodly mess. The final solution is take table A, summarize to match format of table B, then update table B accordingly. Of course, I am the only one in the group that apparently has the wherewithal to actually attempt this in the first place (I’ve done a handful at this point, completely of my own initiative, there is no laid out procedure for this) I managed to write the summarization script wrong, and discovered that this morning when attempting to in turn write the update side of it for table B…
No blood, no foul and all that, but I had to re-write it this morning and have it sent back to the client before we can update table B, and that is going to slow things down again. I’d hoped to get the update piece of it done this morning before going in, but no luck on that now.
So, the poor client is hosed because this is taking so long, my coworker is stuck in the middle, I’ve already got a shitload of my own calls I’m trying to deal with (rather unsuccessfully I might add!), and I swear I don’t think I will ever see the day again when I don’t have 10 to 20 calls assigned to me on any given day unless I go on another two week vacation here soon.
I’m starting to just close calls for nonresponse. If I’ve been calling and emailing you for data for a week with no answer, you’re gone, cause obviously, it’s not that important. I’ve gotten rid of a handful in the past two days with that. (In the past, I would hunt folks down and beat them soundly about the head and ears for the data. I just don’t have the time for that anymore.)
We’ve got some more people hired on, but they’re not starting til October, and they’ll be in training the first 4-6 weeks, so there is really no relief in sight until November.
My vacation balance is back up over 60 hours, it’s time to start scheduling some days off here and there for sure just to keep myself sane.
I’m worried that I am going to make a large mistake here somewhere along the way.
Funny thing is - I can’t say that I’m stressed. Just mentally steamrolled. We’re all in the same boat, I know this, but damn, I’m kinda tired. I think the worst part is, the manager we currently have (who really is a level removed from where our new manager will be), just really doesn’t want to know this, so she’s keeping her head in the sand.
Ah well, this too shall pass. I still love the work itself, I really enjoy fixing this stuff, the conditions are simply less than optimal right now.
