I am SO insanely tired. I pretty much feel like I’ve been run over by a truck. Today was lousy. Another day of having one the new folks sit with me, which seriously hinders my ability to actually get things done, because there are a lot of things I just need to look at and think about to figure out the answer, and it’s damn hard to do when you’re trying to explain your thought processes to someone while you’re doing it. I can’t wait til they can get the gals into real training classes so we can turn ‘em loose on the queue.
It’s not that I mind helping - that doesn’t bother me a bit to lend a hand when they do take calls on their own. It’s having someone hanging over me while I try to work that makes me insane. I feel like I have to explain my every move and that just completely slows things down. They’re both nice enough, and one of them at least has enough experience w/the software that she can kinda follow what I’m doing, but the gal I was with today has never even used it before, so it’s all from ground zero, and there is also just the general explaining of how things work, like, we don’t go picking fights with tech and no, they don’t have to email us when they close a call we transfer to them, and yes, it would be wonderful if the call software did that for us, but it doesn’t so deal with it…
Cats are still in the basement getting used to their new surroundings. Eating & drinking and all that good stuff, so they’re not too traumatized so far. I futzed around w/one of the gates tonight and realized that one isn’t going to work, and I need to find one that actually has a swing gate thing on it for the basement stairs. Figure I can set it on the landing so it’s off the ground and the cats can get under it but the dog can’t. That’s the theory at least…
Got a chunk of the paperwork knocked out tonight, which is good, can get that sent off wherever it needs to go tomorrow.
Have to remember to call the lawyer tomorrow and reschedule next week’s appointment to the week after cause my work schedule is all screwy next week and I won’t be able to just bail for the day. Meant to do that today, but was so distracted with the new person I completely forgot.
In the meantime, it’s off to bed with me, and not a moment too soon. Here’s hoping that tomorrow I don’t have anyone sitting with me and I can actually get some things DONE. Because I think otherwise I will completely lose my mind.
