I AM SOOOOOOO GLAD IT’S FRIDAY!!! (And yes, I AM shouting!)
OOooooh, lots o’ drama in the office! The aging sweet potato queen put in her two weeks notice yesterday. She’s been threatening to do it for a good 6 months now, so it wasn’t exactly a shocker. Where it got interesting is that apparently, she is not coming back at all. IE, they came and took her computer away today.
I’d say this leaves us in a bind, but well, as three of the second line folks told Mgr B (who runs second/back line) - it just gives everyone more time to work their own calls instead of hers. Mgr B was madly making calls to all the offsite second line folks today making sure everyone was OK, not looking at burnout, etc. (Yeah, it sounds like a knee-jerk reaction, but she really is always keeping tabs on that with everybody, this last turn of events just gave it a bit more urgency.)
I popped into Mgr B’s office this afternoon and told her that word gets around quick, and with all the upheaval - how was SHE doing?!? She’s still kinda stressed cause she’s worried about all of us, and also is worried that we think they’re not trying hard enough to bring in new people. I told her that everyone knows they’re doing their best to get someone in who will not only be able to do the job, but will be able to do it for a long time! Better off some short term crunch than just getting in bodies that won’t work out. She said she’d been meaning to pull me into her office today too to make sure I was doing OK - told her I’m doing fine, no worries - she took the opportunity to tell me I was doing a great job, which is always nice to hear.
Also checked in w/Mgr A - she said she had her meltdown two days ago and was doing much better now. :) Said that if I see the door closed AND the lights off, and know she hasn’t left for the day, THEN to worry, LOL.
So, at full staff, we’ve got 10 people. We’re down to 7 bodies. 5 good bodies. It should be interesting, but I think it will be OK.