That would be me. It’s not too bad when you’re close enough to family to be able to drop in rather than trying to do it over the phone and you get paid in Guinness. I got the following email from my Mom today:
When you were staying with Mox [the dog], did you load anything new on my machine? When I turn it on, it’s looking for hardware(?) and when I tried to connect to the Internet, Earthling refuses saying something about “incompatible components.”
Eep. *Madly thinking what I could have installed.* Wait… All I did was check my email, so no…
Went over and mucked with it a bit - seems the system was a) discovering something new e improved called “the modem” and forgot the TCP/IP settings were already there. Reminded it of these things and she was back up and running. Did a full update on her virus definitions and a full scan, and she’s clean so it’s just Win98 being it’s snarky self it seems. I do need to run an ad-aware on her machine, I am sure it will find the usual crap, but for now, she’s OK.
Nice to be the hero.
