Feels like a Friday night - I mean, sure, it’s a short week, but I shouldn’t be getting ahead of myself like this.
Back on calls tomorrow - while I do really REALLY hope that it is quiet, it will be nice to be back in the swing of things.
Today’s training was just SO much better than any of the other ones. Really filled in some gaps I had about this part of the software - I feel SO much stronger on the subject now.
Thursday and Friday there were two of us from my group. Yesterday & today there were three of us. Now, yes for 3 of the days, the training was 98% worthless for us. And I bitched and moaned about it - outside of class. In class, I paid attention, took notes, asked questions when I thought the instructor was glossing over things, helped the other folks who were having problems, and did my best to participate and try to get something out of it.
Can’t say the same for the other two people from my group and frankly, I think it makes us look bad, cause everyone else in the class knows what department we’re in. Strolled in late, left early, and were generally annoyed with having to be there. One said to me, “I just don’t understand why I am in this training class today.” I didn’t say, “Cause, honey, you suck at this subject.” I know why I was there - haven’t had any formal training in these modules and this is better than nothing at all, even if it mainly covered what I had already learned on the fly - it’s reinforcement. She’s there cause the managers think she needs more work on it. They don’t go taking people off calls if they don’t have to.
We have one more round of training next week, Wednesday to Friday. I am looking forward to that one too - knowing the way the classes are, I realize that there will be some (maybe a lot) of things that I have already learned just by doing, but there is a lot more in the module that I don’t know about yet. Best part is that it is being taught by someone from OUR group - so the problems that we run into with the software will be addressed. And I don’t think the show up late/leave as soon as it gets to ‘reviewing time’ is going to go over nearly as well.
[/small coworker rant]
Oh, and that clickety-clack you hear? That would me typing a mile a minute again on my $9 WalMart keyboard. Never could get used to the “indestructible” one at all, so it’s in reserve for when I dump a cup of coffee on this one and don’t have time to get to the store for a new one right away. :)
For those that are getting ready to head out of town for the holiday - have a great one!
