Today’s training is SO much better than the other ones. We’re actually getting some gaps filled in w/what we already know, and I’ve had several ‘a-HA!’ moments already, which is good, cause it feels like I am actually learning something rather than just wasting a lot of time.
We have one person on a separate queue who usually telecommutes from another state and for whatever reason, she’s here this week, and dayum, she gets a little rough with the clients. Yeah, our clients can be complete idiots, but they do appreciate it when you’re NICE to them. Glad she’s not here all the time, I think that would drive me crazy. I do wonder how long she’ll last at this.
I really, really hope tomorrow is slow.
We did get word from someone in our group this morning that one of our most inept clients has left the company she was with. WOOHOO!! She was the type where you’d be explaining something to her, and it would just go in one ear and out the other, and then she’d end up calling back 3 or 4 times on the exact same subject.
I’m still not much in a holiday place yet - they’re hanging up the Christmas decorations in the office park where I work today. Not really ready for it at all.
15 minutes left to goof off before training starts again.
