They’ve spent months and months and lots of money and all that.
They dragged people into countless hours of meetings and “training”.
Except they never actually taught people how to use it. I’m really not kidding.
No one was taught *how* to get a journal entry in. No one was taught what order the cost processing has to go in. No one was shown how to post revenue.
The closing today is interesting to say the least. We’ve got an incomplete chart of accounts. Service centers that were never completely set up. Pools that are cross-linking allocation accounts (think Ghostbusters and crossing the streams…)
We’ve got one “guru”, who, while he is quite knowledgeable, isn’t terribly helpful. He keeps pointing out things that aren’t set up right (good), but it has not occurred to him to offer to help set them up right, OR even give instruction on how to set them up right, so I’m getting to figure that one out on my own today (which I have, nanny-nanny-boo-boo, see I am just as smart as you are, pphhbbtt.) He wants to make it a learning experience, which is all fine and well, but I’ve found that letting people drown isn’t necessarily the best way to teach them to swim.
I’m now drawing on the experience I had with this system about 8 or so months ago, and that was mainly on the SA side of things, not the processing side. And yet, I still am doing better with it than anyone else I’m working with right now.
It’s been an interesting day.